Customer Testimonials
Staff is friendly, knowledgeable and eager to assist with my visit. Very clean and welcoming environment. A++++++
Thank you to Chase for the care and efficiency. They took care of the issue as quickly as they could and communicated
This Chase Chevroket is always my trusted oil change service fron the time I got tthis 2018 Equinox in 2019. The stafff is friendly and professional. The service is fast and reasonable. There is no complaint.
Mark and Bryan were so very helpful and explained all of my service/maintenance needs for my car. Definitely recommend Chase Chevrolet to everyone
Everybody was very helpful and friendly Everybody was very helpful and friendly and plan on coming back. Looking forward to the next visit
Welcoming, accommodating, honesty, and good service. I am a returning customer because of the above.
Angel and his team took excellent care of me throughout the entire service process. They provided me with a loaner truck while mine was being serviced, which made the experience very convenient and hassle-free. Everything went smoothly, communication was great. I truly appreciate the professionalism and outstanding customer service. Thank you, Angel and team!
First time at this Chevy location and the customer service was top tier!! I worked with a fella by the name of Hector Madrigal. Couldn’t have asked for someone better to take care of my vehicle situation. This site did a really big job in just a couple of days. Much better service than other locations in the near by area. Would highly recommend this location over any other.
I cannot say enough good things about my experience working with E-Rod! From start to finish, he genuinely went above and beyond to make sure I drove away in a vehicle I was happy with. Purchasing a vehicle is a big decision in this economy, and I wanted to make sure I was getting the right quality. E-Rod took the time to work with me and understood what I was looking for.
What I appreciated most was that I never felt like I was just another sale. He was personable, professional, patient, and genuinely invested in making sure I had ... Read More Google - Nov 12, 2026
I took my 13 year old Chevy captiva into Chase Chevrolet service dept. to diagnose a check engine light issue. The service agent, Abel helped me. He was very responsive and helpful. The problem was resolved within a few hours and my car now runs fine. Abel kept in touch throughout the process and also made some useful suggestions going foward. I will definitely take my car to Chase service in the future.
Great service and very friendly, good complimentary, very satisfied with the work they did on my vehicle
As always, great service.
Been a customer since 1994. This experience was by far the worst. No communication or customer service. Price for diagnosis of the problem was outrageous and not taken off cost of repairs. I had to be really proactive on all points of this encounter. No notes in the system about my needs. Two hour repair took 5 hours. My husband and I have bought countless cars at this dealer and are seriously considering if we will ever purchase a vehicle from here again. Extremely disappointing experience across all points.
Simple easy to buy and pick-up. Great Job chase and the sales team.
Friendly staff. Great service. Exceptional communication.
I would not trust anyone else to work on my Chevy Equinox, but Chase Chevrolet. Along with the service coupons I receive in the mail, I got a LOF and a 30-point inspection, and all was good - awesome! I will continue to take my car to Chase. So, don't hesitate using them for your vehicle's maintenance needs!
I am always pleased with their service and how courteous they are with customers. Also, I am very happy with the service I received.
Excellent customer service! Angel was a great help with my truck.and was friendly and knowledgeable.
I had the best experience I ever had at a car dealership!!! Justin J. from Chase Chevrolet went above and beyond to help get me a reliable truck for my upcoming business. He was very patient and understanding. He found solutions to my obstacles that I thought would prevent me to get this truck. I went home with the keys same day!! Everyone at Chase Chevrolet was amazing!
Best car buying experience ever!! Justin J from Chase Chevrolet went above and beyond to help make this happen. He helped me find solutions to the obstacles I thought would prevent me from purchasing my truck. I went home with the keys same day!!
Very helpful on finding the perfect truck! He makes you feel welcomed and has lots of patience. He will work with you and make sure you get your dream vehicle! 5 star! Very much recommend!
Excellent service and highly trained mechanics. Every repair was thoroughly explained I can confidently drive my truck without worries
The best service in Stockton!
As Always, great service and communication!
Great service very friendly staff I always go there because there the best
Courteous and professional
Professional customer service from Tyler at Chase Chevrolet. Service was completed in a timely manner.
Had an issue with my vehicle and had it towed to Chase. Nick , the service manager, took care of everything and kept me updated on everything that was going on. All the employees were great. Thank you Chase Chevrolet!
Fantastic service and help by Chris, thanks for getting me into my new car! Will be coming back in the future!
Hello I have been a long time customer and have always been very satisfied with your service. Hector took great care of my problems with my vehicle. I trust in him that he will always do right with his customer's.
Berto, Tim and David were fair and responsive during our recent used car purchase. Berto went out of his way to insure everything was perfect, even after our purchase. He truly made an otherwise stressful experience (car buying in general) tolerable, if not pleasant. 10/10 definitely recommend!
Absolutely an awesome experience. Everyone was very nice and pleasant to talk to and no one was pushy or anything like the stigma car dealerships usually get. I'm a divorced father and been trying to get back on my feet and find decent reliable wheels and man these guys knocked it out of the park and answered my prayers that you Justin and Bill and everyone
The person who provided me service was great. His name was Tyler, and he went above and beyond. He even called a warranty company that I also share a warranty with to see what the warranty entailed, and he got to the bottom of everything and my wife's very happy. I'm very happy and I will choose chase Chevrolet and ask for him every time I go there for now on. My name is delmanro and I'm Stockton, California.Tyler needs some kind of accommodation because if he helps other people like he helped me , he's ... Read More Google - Oct 30, 2026
Absolutely the best car-buying experience I could have asked for.
I just picked up my new Corvette from Chase Chevrolet, and from start to finish the entire experience was first-class. Buying a dream car should feel special, and this team made sure it was every step of the way.
A huge special thanks to Patrick and David — these two were incredible. Knowledgeable, genuinely passionate, and never any pressure. They took the time to make everything easy, answered every question, and were truly excited to help me drive home in my dream car. You can tell they love what they do ... Read More Google - Oct 29, 2026
I don't know if it was just bad customer service from the people that work there or if it's their policy. But for this place being a corporate dealership, this was awful.
I call them Thursday, because I need a key fob. They tell me to bring it in Friday before noon, nexus there's only one technician that can do that particular service. I have it towed there Friday before noon. Thru don't get to Friday. I call Saturday morning. They say that technician is not in today so it worthy be done until Monday. I ... Read More Google - Oct 29, 2026
Wow, where do I start? I bought a car from this dealership in 2021 and they failed to give me the wheel lock so I had to buy my own wheel lock because there was no wheel lock in the car that’s to start five years later, they text me saying congratulations on your five-year anniversary with your Camaro. I said are you guys interested in buying it? They said sure. Long story short a salesman named James contacted me and tried to lowball me 10,000 lower than the car and then tried to convince me that that’s what the ... Read More Google - Oct 29, 2026
I’ve been taking my GM vehicles (I currently own a Cadilac Escalade) to Chase for years, only service center I’d recommended. Nick Ely in their service center is by far the best.
Tyler was phenomenal with assisting me with my truck . The transmission replacement was very smooth and pain free . I recommend Chase Chevrolet for anyone looking for auto help.
The estimate was on point and my truck was ready about the time they said. Overall good experience.
Good, honest service.
Terrible service. Horrible. Cars are lemons. No loaner vehicles available only $13 discount on rental vehicles.. DO NOT BUY FROM THIS LOT THEY ARE DISHONEST! Jesus wasnt helpful neither was matthew- 0 out of 10 do not recommend
Kind, courteous, efficient, detailed and they have coffee!
Great and friendly service!!
Awesome service!
Abel sent me to a place to have a tailgate lock put on my truck and they wanted to charge me $230.00.
He claimed that I didn't tell him about the lock when I brought it in for a $500.00 service, and also said his guys couldn't install the lock, and there was a missing bolt. I told him the part was sitting in the bed of my truck when I gave him my vehicle. He also claimed he was missing parts to an armrests cover you were suppose too install, and I found them in the box the armrests ... Read More Google - Oct 23, 2026
Chase Chevrolet is top tier. When it come to customer service, hands down the best. The Service Manager Able Garcia kept me informed about my vehicle throughout the process. I would definitely recommend Chase Chevrolet for service, maintenance or even a purchase of their next new vehicle.
Sold my Tesla model y on September 25 2026, sales person Larry told me 1 week to get my remaining balance check that I got after my loan was paid off for 3500 bucks. Unfortunately couple days later Larry was fired and no one would call me or update me about my check. So I called out of my way and asked for updates about my check and why the title taking so long which I don’t agree why they need the title to give me my check when they have the car on the lot for sale. I call and show up ... Read More Google - Oct 20, 2026
We had just started our vacation with our dear friends using our car. We were about 50 miles from home and the car started jerking when I would try to accelerate. We searched the area for a Chevy dealership and found that Chase Chevrolet was close. Nick, the service writer knew right away that this was a difficult situation for us and had our car looked at right away. After the service department had checked it out thoroughly, it was determined that the transmission needed to be replaced. We wanted to continue with our vacation, so Nick arranged a fantastic deal ... Read More DealerRater - Oct 17, 2026
Nic Ely is the best! Service and parts departments are great, thanks again for all you guys do!
I was charged $800 for a new battery and a belt it needed, I picked it up only to have the check engine light on with more issues they were supposed to check. Took it back and they did an update which not sure why that wasn’t done the first time ???????. Charged the usb port that still doesn't work, and gave back the truck with 4% oil life without notifying me the option to have the oil changed. Angel said he called my ex husband to ask if I wanted the oil changed, instead of me, and that never happened. ... Read More DealerRater - Oct 9, 2026
We had a great experience with the dealership! David Aguilar was attentive, helpful, and made the entire process smooth and easy. He even delivered the car to us. We’re very happy with our purchase and highly recommend David!
We had a great experience with the dealership! Our sales representative, David Aguilar, was very attentive, helpful, and always available to answer any questions we had. He made sure we got exactly what we were looking for and even delivered the car to us, which we really appreciated. David made the entire process smooth and easy. We are extremely happy with our purchase and the excellent customer service. Highly recommend David Aguilar!
They always do a good job and respect my vehicle. If anything arises they'll come to me and let me know what else might need to be done then or in the near future.
Great customer service, always making sure you understand or try to clarify what may be wrong with car. Making sure you satisfied with your end results
I dropped my truck off on Monday to have a leak diagnosed and repaired. From the moment I dropped it off, I received absolutely no communication or updates from the shop. I had to call and text numerous times just to get any information regarding the status of my vehicle.
Initially, I was told they had completed a thorough inspection of the truck and that the total cost of the necessary repairs would be around $1,400. I had no issue with that and approved the repairs. The following day, however, I received a call stating they had “found” another issue and ... Read More Google - Oct 6, 2026
I received exceptional customer service from everyone at the dealership. The process was fast and efficient.
The people are friendly. What I have the issue with is my Truck has been in the shop twice and I have only had the truck a little over a year. This last time the had my Truck for 3 weeks. Arent the vehicles maintenanced prior to selling? These major issues were not caught during the inspections?
I was told it would be ready on 9/25. I had to call yesterday 9/29 to see what was going on because no one had reached out.
The whole time the truck was ready. But Nick was on vacation so I guess no-one could call and ... Read More Google - Oct 1, 2026
I needed an oil change and a tire rotation, and he assisted He was patient and took care of my issues
My wife and I had a great experience buying our dream Corvette working with Jaime. Jaime was extremely knowledgeable and helpful and made the car buying experience really smooth and easy. I even reached out to a few times after the purchase and he was very responsive and helpful. I would strongly recommend Jamie and Chase Chevrolet to all my friends and family. We will definitely be back to purchase our next vehicle with Jaime and Chase Chevrolet. The entire Chase Chevrolet crew were amazing and had great customer service.
Took my 2022 equinox in because the check engine light was on and service esc came on. They supposedly did a diagnostic on it. When I called them they told me I needed a new motor. $15,000. I had to have the car towed home because I did not have that kind of money. Called a local shop and he got my car running better than new for $3000. I do not think they did anything but see that it had 180,000 miles on it. I would not recommend anyone take their car there. I feel like I was taken advantage of. Just the “... Read More Google - Sep 24, 2026
The service personal are always courteous and helpful. They always try to solve the problem as quickly as possible. Our family has trusted Chase Chevrolet with our vehicles for many years and it us rhe only place we take our vehicles.
Best car buying experience ever. Love my corvette grand sport. Thank you Juan and Angel.
Very nice and fast My experience with the dealership was cordial and the service was fast too
My appointment was at 7:00 a.m. and they took me right in and they said approximately 3 hours and that's what it was. I was very they took care of me very well.
I love there quick lube and it's usually pretty fast. They are very convenient for me, in a great location.
Took my Tahoe in for service. Was told a bad battery and purchased a new battery. Upon picking my vehicle, my power is still till reducing reducing speed due to battery issues. How is that even possible if I just bought a new battery. Was charged a fee for them just to look at vehicle and my vehicle still is not fixed!
Called regarding our problem, it was still under factory warranty so they had it towed to their dealer. They sent in claim for approval all went quick and part was in stock and replaced and we picked it up the next day
My car was towed in and when I went in I was greeted immediately and helped . Angel was very knowledgeable and listened to all of my concerns and questions about my vehicle. He also helped me with getting a rental . I was very impressed and happy with the professional and quick service.
Not a good experience. Clearly upsell the whole way.
I always have a great experience at Chase. Staff is friendly and they provide coffee and donuts l, a nice little treat.
Easy to work with. Customer friendly Solid level of customer service and communication Thank you
I came in twice to get my truck fixed. The parts department saved the parts. When I got there . Some other mechanic took the parts and had to wait ten days for the part to get in. This xx.
honestly i paid $3000 to get my car back and the check engine light is still on and i dont see anything new except the battery. now the car keeps saying "engine power reduced" all after i got it back. and they want to charge to look at it? smh
Very good and friendly. Made me feel like home. Good good good good good good
Chase is where I bought my 1 xx. car,back in ‘67. Ive always received a fair deal. This particular time Chase had just the right ride &to help me with my handicap. Your salesman Justin helped me with all the little issues that I needed taken care of. I’d like to thank Justin & Chase for the car I needed.
Very good Nick did a fantastic job of getting me in quickly and there wasn't time for a wash so he went out himself and wiped down the dash and had it ready for me
My experience with Chase Chevrolet is always EXCELLENT from sales to service and parts. Chase Chevrolet always exceeds my expectations!!!
Excellent customer service I was provided excellent customer service Very knowledgeable and helpful people. Always a great experience
Horrible, I was down to my last 500 bucks for the next 2 weeks. I got 6 kids at home. A warranty was supposed to cover the diagnostics when I went in to get my car, I couldn't get my car back until I paid for the diagnostics, which was $328. So that's money gone for my kids food. Gas, that's all I had left, and I had to give it to them just so they can tell me what was wrong with the car.
Tyler G. kept me well informed of the status/progress of repair(s) on my vehicle.
Scott and Justin did an amazing job. They were both very patient and understanding with what I wanted. I appreciate their honesty and work ethic. I definitely recommend if you’re in the market for a new car or truck to ask for Scott or Justin at Chase Chevrolet!
This will be my third time responding to your text message and I sent the email out they both was very professional. First time bringing my Cadillac to your dealership I will continue with your services thank you
I came in for a check engine light, my vehicle was under warranty so I thought no big deal, instead of them telling me if the situation isn’t under your warranty it will cost you over 200 dollars just to check. They had my car for 8hrs I called 4x trying to check the status Which I could’ve gone to auto zone for a free check engine light inspection. Straight rip off I never consented to that and I have the form to prove it.